Help and Support

Find answers to your questions, learn how to use our platform, and get the support you need.

Documentation

Comprehensive guides and tutorials for all platform features.

Live Chat

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Contact Support

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Help Topics

Getting Started

Welcome to Skillos Platform

Your complete learning and skills management solution

Understanding your Dashboard

Navigate key metrics and insights

Setting up your Profile

Complete your personal information and preferences

Platform Navigation Guide

Learn how to move around the platform efficiently

First Steps: Complete Your Onboarding

Essential tasks to get started

Learning & Development

Browsing the Course Catalog

Find and enroll in relevant courses

Learning Paths & Roadmaps

Follow structured learning journeys

Tracking Your Progress

Monitor your learning achievements

Completing Assessments

Take and review skill assessments

Skill Development Strategies

Effective approaches to skill building

Team & Organization

Team Management Overview

Manage your team members and roles

Competency Management

Define and track skill competencies

Succession Planning

Plan for future leadership transitions

Performance Analytics

Analyze team and individual performance

Engagement Planning

Create effective learning engagement strategies

Administration & Settings

User Profile Management

Update personal information and preferences

Security & Privacy Settings

Manage account security and data privacy

Notification Preferences

Configure email and platform notifications

Integration Settings

Manage third-party integrations and APIs

Platform Customization

Customize your workspace and preferences

Frequently Asked Questions

How do I reset my password?

You can reset your password by clicking the "Forgot Password" link on the login page. You'll receive an email with instructions to create a new password.

How do I add new users to my organization?

Administrators can add users through the User Management section. You can add users individually or use the bulk import feature for multiple users at once.

Can I integrate with external learning platforms?

Yes, Skillos Platform supports integration with various external learning platforms including Udemy Business, LinkedIn Learning, and other major providers.

How do I generate reports?

Navigate to the Analytics section to access pre-built reports or create custom reports based on your specific needs. You can export reports in various formats.

Still Need Help?

Phone Support

Available Monday-Friday, 9AM-6PM EST

+1 (555) 123-4567

Email Support

We'll respond within 24 hours

support@skillos.com

Live Chat

Available during business hours